Question 1« Back to Questions List

I had a customer come into the shop for a clone key, so I attempted to use the 884 mini for the job. The car was a 2003 Audi A3. The mini identified the chip as an MG10 and all seemed to be going fine. I sniffed data from carvia the 8 turns of the ignition and the mini started calculating, but after a short time the process gave a failed message. Thinking I had done something wrong, I checked the process and repeated it. I sniffed data again and once more the process failed, so I gave up and returned the original key to owner. The owner came straight back as his car wouldn’t start. I checked and he was right, the original key would no longer start the car and the dashboard just said SAFE. The customer has recovery membership so I tried his recovery firm who also couldn’t get this going? I need to fix this, is there anything I can do or must it go to the dealer?